Turning Your QR Menu into a Powerful Feedback Loop

Most restaurant owners only find out a guest was unhappy when they read a 1-star review online. By then, it's too late. The goal of a modern QR ordering system is to capture that sentiment before they leave.

The Post-Payment Prompt

Once a guest settles their bill, ScanOrderGo prompts them for a quick rating. Because it's done while the meal is fresh in their mind, the response rates are significantly higher than traditional email surveys.

Data-Driven Menu Changes

Your Feedback Dashboard isn't just for reading complaints. It's a tool for menu engineering. If your new "AI-generated" specials are consistently getting 5 stars, you know they should stay. If a classic dish is slipping in quality, you'll see it in the ratings before it affects your reputation.

Private Resolution

Collecting feedback privately allows you to address issues directly with your staff and even reach out to the customer if necessary, potentially turning a bad experience into a loyal fan.